Bhawan is the operator of Bhawan's Profumi. By making an order via the website, the user is accepting the terms stipulated below. The purpose of these terms is to facilitate openness, create a clear understanding of what to expect, and offer protection to the parties mutually as regards the services offered by the Company.

General

Orders are all subject to the availability of stock. Although Bhawan strives to ensure that the right stock amounts are reflected in the Website, some irregularities may occur. In that case, when any item is unavailable on purchase, we shall give delivery of the available goods and shall make a call to the customer to determine whether or not they want to wait till supply of the unavailable item.

Shipping Costs

The shipping costs are estimated upon the receipt of the order, depending on the weight, size, and destination of delivery. The fees shown on the checkout are the final shipping cost that the customer has to pay

Delivery Terms

Orders will be made and dispatched within 4-5 working days.

Tracking Notifications

When an order has been dispatched, the customer will receive a tracking link to monitor the progress of their shipment.

Parcel Damage in Transit

When a customer feels that his or her parcel is physically damaged in the course of delivery, they can request a return. However, the request will only be acknowledged if they meet the criteria of Bhawan’s Return and Refund policy.

Customer Service

For all customer service inquiries, customers may contact Bhawan through the support email provided on the website.